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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up menu will show up. It offers detailed info about all the actions that you can perform on that particular page. Each pop-up window appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide assortment of how-to videos explaining how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our comprehensive FAQ database, which includes questions asked by actual persons and offers real solutions. We regulary update our Frequently Asked Questions database with new questions & answers in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can touch base with our fantastic team of customer service technicians available 24/7/365 and ready to assist you with any query. Each support ticket you open will be answered in less than sixty minutes (the average ticket response time being only 20 mins), so you won't have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 87319

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com